1. “I love working with customers. Sales has really influenced everything I do. It has instilled in me the important traits of operating with a sense of urgency and listening to people.”
2. “Work hard with passion and courage. Life is a marathon of contribution. You really must work hard to accomplish something… Find your passion and get good at it.”
3. “Values can’t just be words on a page. To be effective, they must shape action.”
4. “Good leaders don’t tell people what to do, they give teams capability and inspiration.”
5. “Every leader needs to clearly explain the top three things the organization is working on. If you can’t, you are not leading well.”
6. “You can’t delegate growth or customer satisfaction.”
7. “Managing innovation better may be the only way out of the abyss called commodity hell.”
8. “Good leaders are very curious and they spend a lot of time trying to learn things.”
9. “It’s the sustained ability to change that really counts.”
10. “Live with passion. Live with purpose.”
