1. “You can expect what you inspect.”
2. “Nothing happens without personal transformation.”
3. “If you do not know how to ask the right question, you discover nothing.”
4. “Scrap doesn’t come for free, we pay someone to make it.”
5. “Judging people does not help them.”
6. “Innovation comes from people who take joy in their work.”
7. “Nobody goes to work to do a bad job.”
8. “We should work on our process, not the outcome of our processes.”
9. “Just because you can measure everything doesn’t mean that you should.”
10. “Manage the cause, not the result.”
11. “Whenever there is fear, you will get wrong figures.”
12. “Quality is pride of workmanship.”
13. “Information is not knowledge. Let’s not confuse the two.”
14. “A goal without a method is nonsense.”
15. “Without questions there is no learning.”
16. “You do not find knowledge in a dictionary, only information.”
17. “When we cooperate, everybody wins.”
18. “A leader’s job is to help his people.”
19. “We should be guided by theory, not by numbers.”
20. “To copy is to invite disaster.”
21. “The most important things cannot be measured.”
22. “Knowledge is the key.”
23. “A rational prediction has an explanation based on theory.”
24. “A rule should suit the purpose.”
25. “There is no substitute for knowledge.”
