1. “It is always cheaper to do the job right the first time.”
2. “When you’re out of quality, you’re out of business.”
3. “The cost of quality is the expense of doing things wrong.”
4. “You don’t have to be noisy to be effective.”
5. “Successful people breed success.”
6. “It isn’t what you find, it’s what you do about what you find.”
7. “Most things don’t work like they are supposed to work.”
8. “Eliminating what is not wanted or needed is profitable in itself.”
9. “Slowness to change usually means fear of the new.”
10. “Quality means conformance to requirements, not elegance.”
