1. “Most of us don’t invent ideas. We take the best ideas from someone else.”
2. “One person seeking glory doesn’t accomplish very much.”
3. “Control your expenses better than your competition.”
4. “Leaders must always put their people before themselves. If you do that, your business will take care of itself.”
5. “Commit to your business. Believe in it more than anybody else.”
6. “You can learn from anybody and everybody.”
7. “Individuals don’t win in business, teams do.”
8. “The success of successful retailing is to give your customers what they want.”
9. “Don’t get so stuck in your ways you can’t change.”
10. “If you don’t listen to customers, someone else will.”
11. “Celebrate your successes. Find some humor in your failures.”
12. “To succeed in this world, you have to change all the time.”
13. “Curiosity doesn’t kill the cat; it kills the competition.”
14. “Lose your smile and lose your customers.”
15. “High expectations are the key to everything.”
